Terms and Conditions

Australian ABN 57 849 731 192
Registered Business Name: Mr David Glyn Davies
Registered Business Address: 4 Rix St, Glen Iris, Vic, 3146.
Contact: David Glyn Davies 0413 893 426.
Thank you for becoming a customer of www.davidglyndaviesartist.com. These notes set out my terms and conditions. 
Terms and Conditions
www.davidglyndaviesartist.com  is to provide you after purchase is completed with the following:
physical copies of purchased artworks (appropriately wrapped), to the mailing address supplied by you ( www.davidglyndaviesartist.com  does not accept responsibility for inaccurate addressing of your nominated postal address, please make sure you give accurate details for your delivery), digital downloads of books and art related products to your nominated email account (www.davidglyndaviesartist.com does not take responsibility for inaccurate email addresses supplied by you. Please make sure you give accurate details for you digital delivery).
Responsibilities
www.davidglyndaviesartist.com  will ensure that all products/services are provided in accordance with agreed timeframe (as noted next to products displayed) and to a professional standard. All physical products will be sent via Australia Post in sold tubular packaging with tissue and bubble wrap to ensure safe delivery. Tracking numbers will be be provided on request. 
Clients are required to arrange for reasonable access by us to relevant individuals and documents, and shall be responsible for both the completeness and accuracy of the information supplied to us.
Period of Engagement
This engagement will start upon acceptance of the terms of engagement by (Insert customer name here) as noted by execution of this letter (insert completion date if relevant).  
Confidentiality
In conducting this engagement, information acquired by us in the course of the engagement is subject to strict confidentiality requirements. That information will not be disclosed by us to other parties except as required or allowed for by law, or with your express consent.
Estimated Pricing 
Unless otherwise stated in writing, any estimates which we provide to you of our anticipated fees, disbursements and charges for any (insert either the words products or services here) are only indicative of the amounts you can expect to be charged. Estimates are not quotes and are not binding on us.
Terms of Trade
The terms of payment are strictly from the website shopping cart by credit card (Visa/ Master Card) or Paypal. See Privacy Statement for details around disclosure of personal information. An itemised account of all charges, costs will be provided on the invoice. Terms of trade must be agreed to prior to commencement of sales transactions between www.davidglyndaviesartist.com and you.

Returns Policy

Thanks for shopping with www.davidglyndaviesartist.com. If you are not entirely satisfied with you purchase, you may return the item for a full refund. Please read the following below for conditions of returns. 

Returns
You have 30 business days to return an item from the date you received it. 

To be eligible for a return, you item must be undamaged and in the same condition that you received it. I will notify you immediately on the eligibility of your refund after inspecting the item. 

If you return is approved, I will refund you immediately by credit card, Paypal or your original method of payment. You will receive the payment within a number of days depending on your issuers policies and procedures. 

You will be responsible for paying your own shipping costs to return the item. All items should be returned to 4 Rix Street, Glen Iris, Victoria, Australia, 3146. If you receive a refund, your shipping costs will be refunded as well. Shipping costs will not be refunded where items have been damaged or not returned in strong packaging to ensure safe return delivery. Where possible please use the original packaging as this will ensure safe return delivery. 

If you have any further questions re return deliveries, please contact www.davidglyndaviesartist.com via the ‘Contact’ page. In Australia please call 0413893426. 
Overseas ++61413893426.

Australian ABN 57 849 736 192

Privacy Policy 

Mr David Glyn Davies is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained including [by email, via my website www.davidglyndaviesartist.com, from media and publications] and from third parties. I don’t guarantee website links or policy of authorised third parties.
I collect your Personal Information for the primary purpose of providing our services to you. I may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
•    For the primary purpose for which it was obtained
•    For a secondary purpose that is directly related to the primary purpose
•    With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
•    Third parties where you consent to the use or disclosure; and
•    Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Mr David Glyn Davies will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to me that your Personal Information is up to date. I will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information I have is not up to date or is inaccurate, please advise me as soon as practicable so I can update my records and ensure I can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on my website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
3 Hawker Street, Mount Martha, Victoria, 3934.
dgdavies2@bigpond.com
0413 893 426

Delivery Policy

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All my fine art prints are sent via Australia Post on the first working day after order is purchased. Australia (all states), please allow up to 7 working days for your artwork to arrive. Worldwide, please allow 14 to 21 working days for your artwork to arrive. Thank you.

Contact

Business Name: Mr David Glyn Davies - Email: dgdavies2@bigpond.com  - Phone: 61413893426